2025-07-10

How to Integrate Andon into a Continuous Improvement Approach

How to Integrate Digital Andon into Your Manufacturing Continuous Improvement Approach : In Brief

The Andon system, originating from Toyota's philosophy, is now more accessible than ever for manufacturing SMEs. While it once meant pull cords and colored lights, digital transformation has significantly modernized this alert system. In 2025, Digital Andon is becoming a strategic manufacturing continuous improvement tool that not only allows for rapid problem reporting but also collects valuable data to optimize industrial processes. Andon in Industry 4.0 represents a fundamental pillar of operational performance. Let's see how to effectively integrate it into your continuous improvement approach.

The Origins and Evolution of Andon

From Toyota to the Modern Manufacturer

Andon has its roots in Toyota assembly plants. Imagine an assembly line with 400 workstations where each operator has a specific task to perform. If a problem occurs at one station, the entire line risks stopping. To avoid this situation, Toyota implemented a system where the operator could pull a cord to signal a problem. A dedicated team would quickly arrive to resolve the situation, thus minimizing downtime.

This initial system used visual indicators (often green, yellow, red) to signal the status of workstations and allow supervisors to quickly identify the source of the problem. This approach revolutionized responsiveness in the automotive industry and quickly spread to other manufacturing sectors.

The Digital Transformation of Andon

As you might expect, technologies have evolved considerably since the first Andon systems. Today, cords and light boards have been replaced by much more flexible and affordable digital solutions.

The democratization of tablets, touchscreens, and dedicated applications has made Andon accessible to companies of all sizes. A simple tablet with industrial protection can now serve as an Andon terminal at any workstation, whether it's a production machine or a packing station in shipping.

Digital Andon vs Traditional Andon

The traditional Andon system, while effective, had several limitations. It required complex physical installation with significant wiring and offered little flexibility for later modifications.

In contrast, the digital Andon system brings considerable flexibility. It installs without heavy infrastructure, can be easily reconfigured as needs evolve, and most importantly allows automatic data collection. This analytical dimension transforms Andon from a simple reporting tool into a true continuous improvement system.

Additionally, the cost of implementing and maintaining a digital Andon is generally much lower than that of a traditional system, making it particularly suitable for manufacturing SMEs.

Components of a Modern Andon System

Simplified Technical Infrastructure

A contemporary Andon system typically includes:

  • Alert terminals (tablets, digital buttons, touch interfaces)
  • Notification system (SMS, Teams messages, sound alerts, emails)
  • Display screens to visualize overall status
  • Software platform to manage alerts and collect data

The major advantage compared to traditional systems is the ease of installation and configuration. You may be wondering how to set this up without disrupting your operations? The good news is that these solutions can be deployed gradually, starting with the most critical areas.

Alert Customization

Flexibility is one of the great strengths of digital Andon systems. Each alert can be customized:

  • Different notifications depending on the type of problem (technical, quality, supply)
  • Distinct sound alerts by station (some companies even use different melodies to immediately identify the concerned station)
  • Automatic escalation if the problem is not addressed within a defined timeframe

This customization allows the right resource to be immediately directed to the right problem, thus considerably reducing reaction time.

What is a Modern Andon System?

A modern Andon system is a digital solution that allows for quickly reporting anomalies in a production environment. Unlike its traditional ancestor, it relies on digital technologies such as tablets, smartphones, and the cloud to create an intelligent alert network. This system doesn't just report problems; it also collects valuable data on their frequency, nature, and resolution, thus directly feeding the manufacturing continuous improvement approach.

Integration into a Continuous Improvement Approach

Data Collection as a Driver for Improvement

The revolutionary aspect of modern Andon systems lies in their ability to collect and analyze data. Unlike traditional systems that were limited to reporting a problem, digital solutions record:

  • The number of calls per station
  • Types of recurring problems
  • Response times by interveners
  • Resolution times by problem category

This mass of information becomes a gold mine for continuous improvement teams. You can now objectively identify chronic problems, quantify their impact, and prioritize your improvement efforts based on real data rather than impressions.

The Virtuous Cycle of Andon

Integrating Andon into a continuous improvement approach creates a virtuous cycle:

  1. A problem is reported via the Andon system
  2. Rapid intervention limits the immediate impact
  3. Collected data allows analysis of root causes
  4. Improvement projects are launched to permanently eliminate the most recurring problems
  5. Alerts progressively evolve, allowing resources to engage investments toward other initiatives

This cycle transforms a simple alert tool into a true continuous improvement engine.

Advantages of Andon for Manufacturing SMEs

Manufacturing SMEs particularly benefit from adopting a digital Andon system. With often limited resources, these companies need effective tools to maximize their productivity.

Digital Andon offers SMEs immediate visibility into their operations without requiring massive investments. It helps optimize the use of often limited technical resources by directing them precisely where they are needed.

Moreover, the simplicity of progressive implementation allows SMEs to adopt this technology at their own pace, according to their financial and organizational capabilities.

Progressive Implementation

Starting Simply

To effectively integrate Andon into your continuous improvement approach, start with a simple approach:

  1. Identify a pilot area with high impact potential
  2. Install a few Andon terminals with a basic configuration
  3. Train operators on system use
  4. Clearly define the alert response process
  5. Collect initial data and adjust the system

This progressive approach allows you to quickly demonstrate the system's value and refine it before a wider deployment.

Evolving the System

Once the concept is validated, you can evolve your Andon system:

  • Adding terminals in other areas
  • Sophisticating escalation rules
  • Integration with other systems (CMMS, ERP, etc.)
  • Development of advanced analysis dashboards
  • Automation of certain corrective actions

Scalability is one of the great advantages of modern systems compared to fixed traditional installations.

Measurable Benefits

Integrating a digital Andon system into your continuous improvement approach generates quantifiable benefits:

  • Reduction in unplanned downtime
  • Decrease in reaction time to problems
  • Improved productivity of support teams
  • Progressive decrease in recurring incidents
  • Increased operator autonomy
  • Better allocation of continuous improvement resources

These benefits make Andon one of the continuous improvement projects with the best value/effort ratio in the current manufacturing environment.

Conclusion

Andon has come a long way since the pull cords in Toyota factories. Today, transformed by the digital revolution, it has become an accessible, flexible, and powerful tool for any company engaged in a manufacturing continuous improvement approach.

The simplicity of implementing modern solutions, combined with their ability to generate actionable data, makes digital Andon a "quick win" for manufacturers of all sizes. By creating a direct channel between operational problems and their resolution, while feeding your continuous improvement approach with valuable data, modern Andon represents an investment with a high return on investment.

If you haven't yet integrated this approach into your continuous improvement strategy, there has never been a better time to take the step. Digital transformation has made Andon more accessible than ever, allowing you to start simply and evolve at the pace of your needs and your ambitions for operational excellence in Industry 4.0.

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